Support

Something not right? Email olteanuvladsebastian@gmail.com and a real person will get back to you, usually within one business day.

Purchases

What’s the difference between Lifetime and Monthly?

Lifetime is one payment and Premium is yours for good, with nothing to cancel. Monthly renews each month until you cancel.

How do I cancel Monthly?

Android: open the Play Store, tap your profile picture, then Payments & subscriptions › Subscriptions › Tablewise and Cancel subscription.

iPhone: open Settings, tap your name, then Subscriptions › Tablewise and Cancel Subscription.

On either, you can also get there from Tablewise › Settings › Manage subscription.

I paid but Premium isn’t on.

Open the app and tap Restore purchases on the Premium screen or in Settings. Make sure you’re signed in with the same Google account or Apple ID you paid with.

Does Premium cover my whole family?

Yes. Everyone at your table is planned for in every plan, so one purchase covers the household.

How do I get a refund?

Refunds are handled by the store you paid through. Google Play: see Google Play’s refund page. App Store: request one at reportaproblem.apple.com.

Meal plans

A meal doesn’t suit someone. What now?

Tap Swap on the meal. Every option shown works for your whole household. If you’ve changed someone’s diet or allergies, Tablewise automatically replaces any meals that no longer fit.

Is my data backed up?

Your household and plans are stored only on your phone, so there’s nothing to sign in to. Deleting the app deletes them.

Allergies

Tablewise uses the allergies you enter to choose recipes and suggest swaps, but ingredients vary by brand. Always check labels when cooking for allergies.